Elections Coordinator
El Paso CountyNeed more information on completing a job application? See the EPC Application process here.
VISION
El Paso County will be a trusted regional leader known for excellence in county service delivery.
PURPOSE
We provide essential public services to the Pikes Peak Region in support of our residents, businesses, and communities, enhancing the freedom for all to thrive.
VALUES
Service Focused • Collaborative • Accountable • Trustworthy • Transparent
Job Summary
- Join our team as an Election Coordinator in El Paso County—a role where your exceptional customer service skills meet dynamic administrative support! In this non-partisan, community-focused position, you'll be the welcoming face at our front counter, expertly manage phone inquiries, and handle data entry and mail processing. Your knack for multitasking and problem-solving will ensure that every citizen receives top-notch service. If you’re a detail-oriented communicator with a flair for technology and a passion for serving your community, we’d love to have you on board!Hiring Range: $41,000 - $46,000 AnnuallyThis is an in-person position and is not eligible for remote work.
This position has an anticipated work schedule of Monday – Friday, 8:00am – 5:00pm, subject to change.
Under FLSA guidelines, this position is non-exempt.Please be advised this position may close without advance notice, should we receive a sufficient number of qualified applications.As a team member of the El Paso County Elections Department, the Elections Coordinator is responsible for the day-to-day tasks of the department, including data entry into the statewide voter registration system (SCORE), processing incoming mail, and handling customers over the phone and in person. Provides support to Elections Leadership. Employment is subject to the terms, conditions, and policies detailed in the Personnel Policies Manual (PPM). This position requires regular in-person presence as an essential job function. Essential Duties/Responsibilities
- Processes daily incoming mail and documents for the Elections Department.
- Handles balancing of cash drawer daily.
- Acquires and maintains a highly technical working knowledge of relevant laws, Secretary of State Rules, regulations, policies, standards, and/or procedures relating to the election process.
- Uses judgment to accept or reject legal documentation based on the determination of compliance as dictated by State statutes and administrative directives; confers with or advises clients on requirements associated with compliance, making recommendations as warranted.
- Works to resolve complex transactions, utilizing negotiation and problem-resolution skills with sensitivity to the client's needs and expectations.
- Participates in special projects as assigned by management; identifies required resources and develops a plan for completing the assigned projects in a timely manner, conferring with management when necessary.
- As directed, assists in other departments and/or with County-wide events.
- Provides support to Elections leadership.
- Performs other duties as required.
Supervision Exercised: This classification does not have supervisory authority and requires no supervision or direction of others.
Supervision Received: Receives intermittent supervision. This classification normally performs the job by following established standard operating procedures and/or policies. Regular direction, guidance, and coaching from supervisor is expected. There is a choice of the appropriate procedure or policy to apply to duties. Performance reviewed periodically.Qualifications
Knowledge, Skills & Abilities
- Knowledge of, or ability to learn, specialized election computer systems and processes, i.e., SCORE.
- Knowledge of data entry procedures, typing abilities of not less than 40 w.p.m. and a strong working knowledge of Microsoft Office products.
- Must adhere to ethical standards of conduct and understand the impact of violating these standards on an organization, self and others.
- Strong leadership skills with the ability to provide training and clear direction to others.
- Exceptional attention to detail, and ability to set goals and manage time efficiently.
- Ability to communicate well, both orally and in writing, with a variety of people and tactfully handle difficult or uncomfortable situations. Ability to provide excellent customer service.
- Ability to elicit information from others and provide an explanation, interpretation, or information exchange appropriately in a concise, intelligible, and professional manner.
- Ability to employ project management skills to ensure projects meet deadlines efficiently, resulting in high-quality products.
- Ability to take initiative in implementing ideas, programs, systems, or policies, working with management team as appropriate.
- Ability to use technology to perform a variety of complex tasks, assist others in operating computers or other office equipment as necessary and use/ apply reference and research material.
- Ability to perform under time constraints and deadlines.
- Maintain regular and punctual attendance.
Required Education & Experience- U.S. citizen; registered to vote in Colorado; sworn as agent of Clerk & Recorder's Office to discharge the duties conveyed by CRS 42-1-210.
- High school diploma or equivalent education.
- Two years of customer service or related experience.
- Associate’s degree in a related field may substitute for one year of the required experience.
- Bachelor’s degree in a related field may substitute for the required experience.
Preferred Education & Experience- Bilingual fluency in English and Spanish, including reading, writing, speaking, and translation.
Licenses/Certificates- Must possess and maintain a valid Colorado Driver's License.
- Must obtain certification as a Certified Colorado Election Official within one year of employment.
Pre-Employment Requirements- Must pass conditional post offer background investigation, motor vehicle record check, drug screen, and physical examination.
Work Conditions
Duties are performed primarily in an office environment; some travel is required. Employees may be dispatched to other Office facilities throughout the workday or to other locations throughout the County to represent the Office, especially during election cycles. Work atmosphere may be noisy and hectic during election season. Employees are responsible for getting to the work site(s) as assigned. Must be able to stoop, stand, sit for extended periods, reach overhead and push, pull, or handle objects weighing up to 25 lbs. Position may require evening and weekend hours.
The classification specification above is intended to represent only the key areas of responsibilities and minimum qualifications; specific job assignments, duties, education, experience, licenses/certifications, and environmental conditions will vary depending on the needs of the department/office and the particular assignment. Changes to this document may only be made by a member of the Human Resources Department.
El Paso County is an E-Verify and Equal Opportunity Employer.
El Paso County adheres to Federal drug screening guidelines and requires a pre-employment drug screen.